MapInfo Tech Support
If you are looking for Mapinfo technical support, Precisely offers phone support at 1 (800) 367-6950. Typically your licensing contract includes Tech Support at no additional fee – if you’re unsure, please contact SGSI to check. Note that you will need to have your serial number available to access support.
Precisely Support is available from 7 am to 4 pm Pacific time, Monday through Friday.
Implementation and Operational Support
If you are looking for assistance with your SGSI provided system, or for more in-depth guidance about how to accomplish your objectives, please call or email us. Most of our customers have support contracts that cover this service. If you’re not sure whether your SGSI solution includes support or if you know that it does not, please don’t hesitate to call us. We can provide ad hoc, fee-based support. Prices vary based on support levels and products.
Support options are also available for MapInfo Pro, MapXtreme, SpatialWare, Vertical Mapper, and other software, including unsupported versions of Pitney Bowes GIS software. Call or email us for specific details.